TERMS AND CONDITIONS
- Introduction
Welcome to Pickquick Ltd (“Pickquick”). These Terms and Conditions govern your use of our services
through our website located at www.pickquick.uk (“Site”), our mobile applications, and any services
provided by Pickquick. By accessing or using our services, you agree to be bound by these Terms and
Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use
our services. - Definitions and Interpretations
In these Terms and Conditions, the following definitions apply:
- “Service” refers to the storage, delivery, collection, and installation services provided by
Pickquick as described on our Site. - “User”, “you”, and “your” refer to the individual or entity that registers for or uses our Service.
- “Item” refers to any goods that Pickquick agrees to store, deliver, or install for the User.
- “Installation Services” refer to the additional service of installing Items at the delivery location
upon User’s request. - “Pickquick”, “we”, “us”, and “our” refer to Pickquick Ltd, its employees, directors, affiliates,
and contractors.
Interpretation: - The headings in these Terms and Conditions are for convenience only and shall not affect their
interpretation. - Unless the context otherwise requires, references to the singular include the plural and vice
versa. - References to ‘writing’ include email, provided that the email is sent to and from official
addresses as recognized by both parties.
- Acceptance of Terms
By using the Site, registering an account, or utilizing our Service, you confirm that you accept these
Terms and Conditions and that you agree to comply with them. Your agreement to these terms also
includes your acceptance of our Privacy Policy. - Modifications to Terms
We may revise these Terms and Conditions at any time by amending this page. Please check this page
from time to time to take notice of any changes we made, as they are binding on you. Your continued
use of the Site and our services following the posting of changes to these terms will mean you accept
those changes. - Description of Services
Pickquick provides a service that includes the storage, delivery, and collection of Items, as well as
optional Installation Services upon User’s request. Our Service entails the careful handling of items
into our warehouse, storing them if required, and delivering them to Users’ designated addresses.
PickQuick Ltd
Address: Unit 8, River Brent Business Park, Trumpers Way, London W7 2QA
Company Number: 13444422
Installation Services may be provided for Items as requested by the User and agreed upon by
Pickquick.
- User Accounts
a. To access certain features of our Service, you may be required to create an account with Pickquick.
You must provide accurate and complete information and keep your account information updated.
b. You are responsible for maintaining the confidentiality of your account details and any activities
that occur under your account. Pickquick shall not be liable for any loss or damage arising from your
failure to comply with this requirement.
c. Pickquick reserves the right to refuse service, terminate accounts, or remove or edit content in its
sole discretion. - Prohibited Conduct
You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms and
Conditions, or any other purpose not reasonably intended by Pickquick. Specifically, you agree not to:
a. Breach or circumvent any laws, third-party rights or our systems, policies, or determinations of your
account status;
b. Use our Service if you are not able to form legally binding contracts, are under the age of 18, or are
temporarily or indefinitely suspended from using our Site, services, applications, or tools;
c. Transfer your account to another party without our consent;
d. Copy, modify, or distribute rights or content from our services or Pickquick’s copyrights and
trademarks;
e. Harvest or otherwise collect information about users without their consent. - Fees and Payments
a. All fees related to the use of our Service are detailed in our pricing structure, which is accessible on
our Site or provided upon request.
b. Payments for our Service must be made in accordance with the payment terms as specified on your
invoice.
c. Any fees or charges incurred in relation to the Service shall be payable at the time the service is
ordered or as otherwise agreed in writing. - Delivery/Collection Services
a. Pickquick will make reasonable efforts to deliver or collect Items according to the schedule agreed
upon with the User, but shall not be liable for any delays.
b. The User is responsible for providing accurate delivery and collection information and for ensuring
the Items are suitably prepared for pick-up.
c. Risk of loss or damage to the Items shall pass to Pickquick upon collection from the User or third
party and revert to the User upon delivery.
PickQuick Ltd
Address: Unit 8, River Brent Business Park, Trumpers Way, London W7 2QA
Company Number: 13444422
- Storage Services
a. Items stored with Pickquick will be subject to the storage terms agreed upon at the time of service
commencement.
b. Pickquick will exercise the reasonable care of a diligent warehouse provider to safeguard stored
Items and has security facilities in place.
c. The User shall be responsible for ensuring that the stored Items are insured to their full value, as
Pickquick’s liability for any loss or damage will be limited as set out in these Terms and Conditions. - Installation Services
a. Where the User has requested Installation Services for an Item, Pickquick shall provide such services
in accordance with the specifications provided by the User and the manufacturer’s guidelines where
applicable.
b. The User shall ensure that the premises where Installation Services are to be performed are
accessible, safe, and ready for the installation to commence at the scheduled time.
c. Pickquick shall not be responsible for any pre-existing conditions at the installation site that may
affect the quality or feasibility of the Installation Services. - Liability for Items
a. Pickquick shall not be liable for any damage to Items arising from inherent defects, qualities, or vices
of the goods, nor for any loss or damage caused by the User’s failure to adhere to these Terms and
Conditions.
b. Pickquick’s total liability for any loss, damage, misdelivery, or non-delivery of Items shall be limited
to the lesser of the value of the affected Item or the maximum recoverable under any insurance policy
covering such a loss, where applicable.
c. All claims against Pickquick must be made in writing within a reasonable time, not exceeding 72
hours from the date of delivery or the date on which the Service was to be provided. - Customer Declarations
a. The User must declare the true nature, value, and condition of all Items handled by Pickquick at the
time of service initiation.
b. Pickquick reserves the right to refuse Service for any Item that is declared by a User to be of
extraordinary value or of a hazardous nature.
c. Any false or misleading declarations by the User may lead to a refusal of Service, termination of the
agreement, and possible legal action. - Insurance and Valuation
a. Users are encouraged to secure their own insurance for Items that are stored or transported by
Pickquick.
b. Pickquick may offer additional insurance options at the User’s request, subject to separate terms
and acceptance by Pickquick’s insurer.
PickQuick Ltd
Address: Unit 8, River Brent Business Park, Trumpers Way, London W7 2QA
Company Number: 13444422
c. The valuation of any Item for the purpose of insurance or claims is based upon the User’s declared
value, subject to verification by Pickquick.
- Claims Procedure
a. In the event of a claim, the User must notify Pickquick in writing within the specified timeframe,
providing all relevant details of the claim, including proof of value and damage.
b. Pickquick will investigate any claims made by the User and respond within a reasonable period.
c. Settlement of claims will be subject to the limitations and conditions outlined in these Terms and
Conditions and shall be at Pickquick’s discretion, subject to the findings of the investigation. - Customer’s Obligations
a. The User agrees to comply with all applicable laws, regulations, and these Terms and Conditions
when using Pickquick’s services.
b. The User shall ensure that all Items are properly packed, labeled, and prepared for storage or transit
and that any special instructions are clearly communicated to Pickquick.
c. The User must promptly provide all information and documentation necessary for Pickquick to
perform the services, including but not limited to delivery addresses, contact details, and access
instructions. - Intellectual Property Rights
a. All content included on the Site, such as text, graphics, logos, button icons, images, and software, is
the property of Pickquick or its content suppliers and protected by United Kingdom and international
copyright laws.
b. The User is granted a limited, non-exclusive, non-transferable, revocable license to access and use
the Site and Service strictly in accordance with these Terms and Conditions.
c. The User agrees not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service,
use of the Service, or access to the Service without express written permission by Pickquick. - Privacy and Data Protection
a. Pickquick is committed to protecting the privacy and security of the User’s personal information in
accordance with applicable data protection legislation, including the UK General Data Protection
Regulation (UK GDPR) and the Data Protection Act 2018.
b. The User’s personal data will be processed as outlined in the Privacy Policy, which forms an integral
part of these Terms and Conditions.
c. Pickquick will implement appropriate technical and organizational measures to ensure a level of
security appropriate to the risk of processing personal data. - Service Termination
a. The User may terminate their use of Pickquick’s services at any time by providing written notice to
Pickquick in accordance with the termination provisions set forth herein.
b. Pickquick may terminate or suspend access to the Service immediately, without prior notice or
liability, for any breach of these Terms and Conditions by the User.
PickQuick Ltd
Address: Unit 8, River Brent Business Park, Trumpers Way, London W7 2QA
Company Number: 13444422
c. Upon termination, the User’s right to use the Service will cease immediately, and Pickquick may
remove or delete any information related to the User’s account.
- Service Refusal
a. Pickquick reserves the right to refuse service to any User for just cause, such as, but not limited to,
breach of these Terms and Conditions, non-payment of fees, or attempting to use Pickquick’s services
for unlawful purposes.
b. In the event service is refused, Pickquick will provide the User with written notice of the refusal and
any applicable reasons for such refusal.
c. Refusal of service will not affect any rights or remedies Pickquick may have under these Terms and
Conditions or under law. - Force Majeure
a. Pickquick shall not be liable for any failure to perform, or delay in performance of, any of our
obligations under these Terms and Conditions that is caused by a Force Majeure Event.
b. A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our
reasonable control and includes in particular (without limitation) strikes, lock-outs or other industrial
action, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether
declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence,
epidemic, pandemic, or other natural disaster, or failure of public or private telecommunications
networks.
c. If a Force Majeure Event takes place that affects the performance of our obligations under these
Terms and Conditions, we will contact you as soon as reasonably possible to notify you; our obligations
under these Terms and Conditions will be suspended and the time for performance of our obligations
will be extended for the duration of the Force Majeure Event. - Legal Compliance and Governing Law
a. These Terms and Conditions and any dispute or claim arising out of or in connection with them or
their subject matter or formation (including non-contractual disputes or claims) shall be governed by
and construed in accordance with the law of England and Wales.
b. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction
to settle any dispute or claim that arises out of or in connection with these Terms and Conditions or
their subject matter or formation (including non-contractual disputes or claims). - Service Amendments
a. Pickquick reserves the right to modify, suspend, or discontinue any aspect of the services at any
time, including hours of operation or availability of the service or any feature, without notice and
without liability.
b. We may release certain services or their features in a beta version, which may not work correctly
or in the same way the final version may work, and we shall not be held liable in such instances. - Third-Party Services
a. Our Service may contain links to third-party web sites or services that are not owned or controlled
by Pickquick.
PickQuick Ltd
Address: Unit 8, River Brent Business Park, Trumpers Way, London W7 2QA
Company Number: 13444422
b. Pickquick has no control over, and assumes no responsibility for, the content, privacy policies, or
practices of any third party web sites or services. You further acknowledge and agree that Pickquick
shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be
caused by or in connection with the use of or reliance on any such content, goods or services available
on or through any such web sites or services.
- Miscellaneous Provisions
a. Severability: If any provision or part-provision of these Terms and Conditions is or becomes invalid,
illegal, or unenforceable, it shall be deemed modified to the minimum extent necessary to make it
valid, legal, and enforceable. If such modification is not possible, the relevant provision or part-
provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision
under this clause shall not affect the validity and enforceability of the rest of these Terms and
Conditions.
b. Entire Agreement: These Terms and Conditions constitute the entire agreement between the User
and Pickquick and supersede and extinguish all previous agreements, promises, assurances,
warranties, representations, and understandings between them, whether written or oral.
c. No Waiver: No failure or delay by Pickquick in exercising any right or remedy provided under these
Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall
it prevent or restrict the further exercise of that or any other right or remedy.
Contact Us
Should you have any questions about these Terms and Conditions, please contact us at
contact@pickquick.uk.